Shipping & Delivery

Dispatch Timeline

• Orders are dispatched within 72 working hours (excluding weekends and public holidays) after successful payment.
• Certain products may require up to 7 working days for dispatch depending upon stock availability.

Shipping Partners

Orders may be shipped through:

• Local Courier Services
• Amazon Shipping
• India Post
• Other reputed logistics partners

Customers may share their preferred courier partner while placing the order. We will try our best to accommodate the request whenever service is available.

Estimated Delivery Time

• Gujarat, Maharashtra & Madhya Pradesh (Major Cities): Approximately 48 Hours*
• Rest of India: Approximately 4–5 working days*

*Delivery timelines are estimates only.

Express Shipping

Fast Track Shipping is available on request.

Charges:

• ₹350 (separate billing)
• Gujarat / Maharashtra / Rajasthan – Approximately 24 Hours*
• Rest of India – Approximately 48 Hours*

*Subject to courier service availability.

Hazardous Goods

Products classified as hazardous materials, liquids, paste pigments, chemicals, or similar items cannot be transported through Air Cargo and will be shipped only via approved surface transportation.

Delivery Disclaimer

• We do not commit any delivery timeline on behalf of the shipping company.
• Delivery timelines are estimates provided by courier partners.
• Delays due to weather, natural calamities, strikes, logistics issues, government restrictions, or courier-related operational issues are beyond our control.

Customer Availability During Delivery

If delivery fails due to:

• Customer unavailable
• Door locked
• Incorrect address
• OTP not shared
• Phone not answered
• Delivery refused

the shipment may be returned to the origin.

Replacement or re-dispatch will only be processed after the shipment reaches our warehouse, and any applicable shipping charges shall be borne by the customer.

Transit Damage

• We do not provide any insurance or guarantee against damage during transit unless separately purchased or agreed upon.
• Customers are advised to inspect the parcel before accepting delivery whenever possible.
• Any transit damage claims shall be subject to courier investigation and approval.

Customer Support

We are available to assist you.

Customer Support (24×7):
📞 9537471123

Privacy Policy

At Artool Bulk Buy, protecting your privacy is one of our highest priorities.

Information We Collect

We may collect:

• Name
• Mobile Number
• Email Address
• Shipping Address
• Billing Address
• GST Details (if applicable)
• Payment information (processed securely through payment gateways)

Use of Information

Your information is used only for:

• Processing your orders
• Shipping your products
• Customer support
• Order updates
• Invoice generation
• Legal and tax compliance

Data Protection

We maintain appropriate security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

Data Sharing

We do not sell, rent, exchange, or share your personal information with anyone in any form for marketing or commercial purposes.

Customer information is shared only when required with trusted service providers such as:

• Shipping companies
• Courier partners
• Payment gateway providers
• Government authorities where legally required

These parties receive only the information necessary to perform their services.

Payment Security

Payments are processed through secure third-party payment gateways. We do not store your complete debit card, credit card, or banking credentials on our servers.

Cookies

Our website may use cookies to improve browsing experience, analyze website traffic, and enhance customer convenience.

Policy Updates

Artool Bulk Buy reserves the right to modify this Privacy Policy and Terms & Conditions at any time without prior notice. Updated policies will be published on this website.

Contact Us

Artool Bulk Buy

Customer Support: +91 9537471123

Website: www.artoolbulkbuy.com

Business Hours: Available for customer assistance 24×7.